Terms of Service for Transfer Pricing Advisory and Global Tax Structuring

Effective as of 2025

1. Introduction

Welcome to Taxelio. These Terms of Service govern your access to and use of our services, information products, and goods. By engaging with Taxelio, you agree to these terms.

2. Services

Taxelio offers transfer pricing advisory and global tax structuring services. Details of each engagement will be outlined in a separate agreement specifying scope and timeline.

2.1 Fee and Payment

Fees for services are due as per the agreement. Payment methods will be outlined in the invoice provided by Taxelio.

2.2 Reimbursement and Rescheduling

Clients may request reimbursement prior to service commencement. A credit equal to the fee paid will be issued within 30 days via the original method of payment. Unused credit may be applied to a future engagement within one year. Once work has commenced, services are non-reimbursable due to the bespoke nature of advisory work.

3. Information Products

Taxelio provides digital content such as reports, guides, and templates related to tax structuring.

3.1 Fee and Delivery

Upon receipt of payment, you will gain instant access to the purchased materials.

3.2 Reimbursement Policy for Information Products

If you deem the product unsatisfactory, you may request reimbursement within 14 days of purchase. We will process reimbursement within 7 days after verifying the request. Access to the materials will be revoked upon reimbursement.

4. Goods

Taxelio offers physical items such as printed manuals and branded materials.

4.1 Fee and Shipment

Fees include shipping to the address provided. Delivery times will vary by destination.

4.2 Reimbursement and Returns

Goods may be returned within 30 days of delivery. Items must be unused and in original condition. Upon receipt, a reimbursement will be issued within 14 days. Clients are responsible for shipping costs unless the item is defective.

5. Extended Reimbursement Terms

All reimbursement requests should include original order details and be submitted via our contact form. Taxelio processes requests in the order received. Reimbursement amounts will consider any administrative fees. Clients may transfer a credit to another eligible service, product, or good within one year of issuance. Requests beyond this period will not be honored.

6. Contact

For questions or to request reimbursement, please use our contact form or call +41766323198.

7. Company Information

Taxelio
Bundesplatz 1, 3003 Bern, Switzerland
Business ID: CHE-266.474.938